Quick Solutions

Setup Auto Expanding Archive
Setup Auto Expanding Archive From Exchange Admin center console, make sure that the user has Mailbox Archive enabled. Once confirmed you can proceed wit...
Fri, 1 Aug, 2025 at 11:19 AM
Steps After Motherboard Replacement
We need to do a couple things when we replace a motherboard on our laptops. If not, we will get an error message: Microsoft Office 365 - Error Code 80090016...
Mon, 18 Nov, 2024 at 12:32 PM
Symantec Client not Connecting to SEPM Server
SEP is installed but not communicating to the server. We need to:   Go to \\socrates\APPS\Symantec\Communications Settings Run SylinkDrop.exe In the Syl...
Tue, 22 Sep, 2020 at 3:50 PM
Umbrella Fix - Global DNS - Windows showing Offline
This is how to resolve the Windows showing Offline message that appears once in a while and doesn't allow Outlook to connect. We do have a GPO for t...
Fri, 18 Mar, 2022 at 11:26 AM
VPN Certificate Renewal - Palo Alto Firewall
Certificate has been applied. Creat CSR from Palo Alto firewall. Device >> Certificate Management >> Certificates >> Generate ...
Tue, 6 Dec, 2022 at 4:36 PM
Whitelist or Block URLS/Websites - Palo Alto -Mimecast - Umbrella
WHITELIST Mimecast >> Administration >> Gateway >> Profile Groups >> Permitted Senders >> Build >> Add Email Domain ...
Mon, 17 Jul, 2023 at 9:43 AM
Whitelist URL in Palo Alto Firewall
PAN >> Objects   >> Custom Objects >> URL Category >> MFAllowList                 Add 2 lines for the domain. As Below            ...
Tue, 19 May, 2020 at 8:49 AM
Zoom Meeting is Showing Attendee with a sideways picture
If a user joins a meeting and their video image appears sideways this has happened due to the internal video orientation settings within zoom becoming chang...
Mon, 13 Jan, 2025 at 10:16 AM
Zoom Room iPad Certificate Renewal
How to renew zoom room ipad certificate https://mayfield.zoom.us/device/enroll login as Helpdesk Scroll down and Click on Renew.  Review ALL steps in thi...
Mon, 29 Apr, 2024 at 9:04 AM